Privacy Notice

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Welcome to Creative Arts Therapy Services.

We understand the value of people’s personal data and our obligation to keep it safe and secure. Many say they care about your privacy. We really do!

Creative Arts Therapy Services provides  clinical and professional services in the filed of mental health.

This Privacy Notice describes Creative Arts Therapy Services practices regarding the collection and use of your personal data and details your privacy rights.

Creative Arts Therapy Services is an Israeli private company. You may contact us at any time by emailing sara@creativeintegrator.com

 

Contents

1. What personal data do we process?

2. What’s the purpose of processing your personal data?

3. When and how do we share you personal data?

4. Where do we store your personal data?

5. How long do we retain your personal data?

6. Your rights in relation to your personal data

7. How do we secure your personal data?

8. Updates to this Notice

9. Contacting us

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1. What personal data do we process?

a. Website submissions: If you send us a query via our website, we will collect basic business-related contact information (such as name, email, company name, telephone number) and any other information you provide, including any question or context you provide for your request.

b. Creative Arts Therapy Services clients: When you become a client, in addition to the contact data mentioned above, we may also collect information relating to our business relationship. This may include email correspondence with you, policies and procedures created for you that may include you as the point of contact, etc. 

c. Events, blogs and newsletters: When you sign up to an event, respond to a blog post or sign up to receive a newsletter or any other     publication from us, we will collect your contact details and other basic information such as your name and contact details.

d. Payment information: If you purchase any services from us using a payment card – typically, the payment card information is provided directly by users into the PCI/DSS-compliant payment processing service to which Creative Arts Therapy Services subscribes, and Creative Arts Therapy Services does not, itself, process or store the card information.
Please note that you are not legally required to provide us with your personal data. However, if you do not do so, we may not be able to provide you with our services.

2. What’s the purpose of processing your personal data?

We process your personal data in order to enter into a contract with you as a client, in order to perform that contract, in order to process any payments you make to us, or in order to send you materials you have signed up to receive. You can cancel your agreement with Creative Arts Therapy Services at any time.

If you reside in a country where consent is the only or most appropriate lawful basis for processing personal data (e.g. Israel), your browsing of our website or continued use of our services indicate your consent to the processing of your Personal Data as detailed in this Privacy Notice.

3. When and how do we share your personal data?

a. We use third party data processors who provide different services to us and we share personal data with them. We have Data Processor Agreements in place with these data processors, which means that they cannot do anything with your personal data unless we have instructed them to do it. They will not share your personal information with any organisation apart from us, or who have been approved by us. They will hold your personal data securely and retain it for the period we instruct. The main processor we use is Google for email communication.

4. Where do we store your personal data?

Creative Arts Therapy Services is an Israeli company, so your personal data will be stored in, and accessed from, Israel. Israel has been recognized as “adequate” by the European Union, which means it has been found as affording a similar level of protection as if the personal data remained in the EU. It will also be stored by our service providers in the US (e.g. Google).

5. How long do we retain your personal data?

We will retain your personal data for as long as is necessary in order to fulfill the purpose for which it was provided. For example, we will retain it as long as you are a Creative Arts Therapy Services client and your personal data will be stored for a period of 7 years after our contract with you expires. If you are a potential client who has corresponded with us, we will delete your personal data within a year after our last contact with you. In all other cases we will work to ensure your personal data is not kept for longer than is necessary.

6. Your rights in relation to your personal data

Various privacy laws provide you rights in relation to your personal rights. If you wish to confirm that Creative Arts Therapy Services is processing your personal data, or to have access to the personal data Creative Arts Therapy Services may process about you, please contact us at sara@creativeintegrator.com
You may also have a right to correct (rectify) the record of your personal data maintained by Creative Arts Therapy Services if it is inaccurate. Under certain conditions and subject to certain exceptions, you may request that we erase your personal data or cease processing it. In many countries, you also have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Creative Arts Therapy Services processes your personal data. To find your local authority you can visit the IAPP’s global privacy directory.

7. How do we secure your personal data?

Data security is of great importance us, and in order to protect your personal data we have put in place suitable physical, electronic and managerial procedures to safeguards. Some security measures we take to protect your information include:

a. Limiting access to our buildings to those who are entitled to be there;

b. Implementing access controls to our information technology; and

c. Using appropriate procedures and technical security measures to safeguard your information across all our computer systems, website and offices.

8. Updates to this notice

We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies. When we update this Privacy Notice, your continued browsing on our website or use of our services will indicate your acceptance of the updated terms.

9. Contacting Us

If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this notice, or the way your personal data is processed, please contact us by sending an email to sara@creativeintegrator.com

Thank you for taking the time to read our Privacy Notice.

Last Updated: 3rd November 2025